Titanium’s Mission

Our mission is to fearlessly re-engineer the way healthcare works – to reduce its cost, ensure better outcomes and provide everyone, everywhere with the kind of compassionate, coordinated care they deserve.

What we do

Titanium is a leading provider of Medicaid (Medi-Cal) Care Management programs throughout California. We are focused on improving the health outcomes of people who are facing difficult life and health situations. Programs are focused on breaking down the traditional walls of healthcare – extending beyond hospitals and healthcare settings into communities.

Cute illustration of a diverse group of people.

We believe that everyone deserves the ability to obtain the highest level of care.

Better outcomes for everyone

Millions of Americans just aren’t getting the medical care they need. We’re on a mission to change that.

For patients that means exceptional support and better care. For providers it means better support and time to focus on patients, and for partners that means higher quality and lower cost.

Our Services

  • Comprehensive Medi-Cal care management programs (Enhanced Care Management and Community Supports)
  • Primary care clinics
  • Patient outreach and program enrollment
  • Individual and family support services
  • Linkage/referral to community and social support services
  • Technology and information systems
  • 24 / 7 after-hours support
Black and white image of Titanium's Physician assistant with patient.

For over eight years we have focused on finding, engaging, and providing vulnerable populations with care management and clinical services resulting in a 25% reduction in cost and over a 30% reduction in leading indicators like Emergency Department visits and Inpatient Stays.

Titanium elements of care

We tie together four key areas to provide a whole person-centered care model that radically changes the health and social outcomes for our patients.

Illustrated diagram of the Elements of Care
Illustrated diagram of the Elements of Care

Enhanced Care Management

Enhanced Care Management (ECM) is a statewide benefit available to members with complex needs. Enrolled members receive comprehensive care from a Titanium ‘Lead Care Manager’ (LCM) who coordinates their healthcare and health-related care, including physical, mental, vision, and dental care and social services.

Community Supports

Community Supports (CS) are services available to Medi-Cal managed care plans to help members with their health-related social needs. Our Community Supports team help members with their housing needs by helping them find, get into, and stay in safe and secure housing.

Learn more about our CS program

Outreach and engagement

The Titanium Outreach team is at the heart of our organization, dedicated to forging meaningful connections within our community. Our team is passionate about engaging with members through innovative programs and initiatives that promote growth, inclusivity, and collaboration. By listening to and understanding the unique needs of our community, we tailor our outreach efforts to ensure everyone feels valued and heard.

A cornerstone of our mission is partnering with local resources and facilities such as shelters, food banks, and hospitals. These partnerships enable us to extend our reach and provide comprehensive support to those in need. By leveraging these partnerships, the Titanium Outreach Department ensures that essential services are accessible to all, fostering a sense of belonging and empowerment among community members. The Titanium Outreach team is committed to making a positive difference. Our work not only strengthens community bonds but also creates a network of support that uplifts and empowers every individual we serve.

Clinics

We currently operate three primary care clinics in Orange County. We take care of patients who need more time with their provider to address multiple chronic conditions and to prevent hospital readmissions. We’re also able to connect our Medicare and Medi-Cal patients with special support services and programs to address any unmet social, housing, and mental health support. All Titanium primary care patients have access to 24/7 after hours support.

Learn more about our clinics

Quote reading We're the difference makers creating the vehicle that will fix the healthcare in America.
A black and white image of a diverse group of friends meeting after work.

Titanium = better outcomes for everyone

Millions of Americans just aren’t getting the medical, social, and behavioral care they need. We’re on a mission to change that.

For our Medi-Cal members that means exceptional support and better care. For our partners that means higher quality and lower cost.

Critical success factors

  • Care Management Outreach requires a multi-modal approach and technology
  • Ability to deploy diverse, culturally sensitive teams to achieve best results
  • Recruiting/training/mentoring/managing associates
  • Customized system for workflows and managed care plan data sharing

Results

The Titanium model proves that higher quality of care yields better satisfaction and lower cost.

33% reduction in Inpatient utilization

32% reduction ER utilization

25% reduction in costs

<5% 30 day all cause readmissions

Net promoter score >95%

An Illustration of Care Managers doing a friendly fist bump for Titanium Healthcare

Healthcare the way we’d want it for our own families.

Titanium was founded by Gray Miller with a mission to improve healthcare. As a seasoned process improvement executive, Gray was shocked during the hospitalization and near death of his father due to a combination of healthcare failings. His observations and engineering thinking began a blueprint for a better way to manage care in a setting that’s most appropriate for the patient.

Gray began to share his observations with like-minded industry experts. He also had contributions from different perspectives: nurses, physicians, hospital & health plan executives, and patients. Each group had experiences and suggestions for a better way.

Absorbing these differing views and with the benefit of decades of experience and leadership, we have created the Titanium Approach for a Better Healthcare Delivery System. Or, as we like to call it, simply: ‘The Heart & Science of Healthcare’.

Black and white image of an older man wearing a baseball cap.

Removing barriers

We dramatically cut the cost of care by improving outcomes and reducing hospital use and readmission rates. We do this by addressing the individual needs of each person and removing the clinical and social barriers that prevent them from becoming healthy.

Those barriers can be as simple as finding the motivation to quit smoking or the ability to keep track of their medications. They can also be as complex as food and housing insecurity, transportation issues, language barriers, mental health and substance use issues.

 Read our Success Stories

yellow spacer

Nobody puts Baby in the corner

Titanium is transforming healthcare with a model that leaves no one behind. Every day we are using our unique expertise and backgrounds to shape a healthcare model that allows everyone, everywhere to have the kind of compassionate, coordinated care they deserve.

Nobody puts Baby in the corner

Titanium is transforming healthcare with a model that leaves no one behind. Every day we are using our unique expertise and backgrounds to shape a healthcare model that allows everyone, everywhere to have the kind of compassionate, coordinated care they deserve.

Titanium Healthcare Logo White

Titanium Healthcare Inc./Sterling Hospitalist Medical Group.
12566 Valley View Street Garden Grove, CA 92845

© Titanium Healthcare® Inc. | All Rights Reserved.

© Titanium Healthcare® Inc. | All Rights Reserved.